If you feel you have been overcharged file a complaint with 311. The upfront fare quote should include all charges, but the fare may change if you change your destination or if there are any unexpected tolls or taxes.However, you can be dropped off at the airport. The Port Authority does not currently allow taxis to be E-Hailed at the airport.Consult the E-Hail company if you are unsure which type of trip you are requesting. E-Hail companies are still allowed to send you metered taxis, instead of offering a binding fare quote. If you received a binding fare quote, you will pay the fare that you accepted.TLC will evaluate the pilot’s effect on fares in taxis. Each E-Hail company sets their own rates and will give you a price prior to sending a trip request.If you request a trip through the E-Hail app, the meter will not be turned on for the duration of the trip.Therefore, it will be updated frequently as new participants join the pilot. See below for a list of current participants: In addition to metered fares, passengers riding in Medallion taxicabs and Street Hail Liveries (SHLs) will now have the option to receive binding fare quotes when completing an E-Hail request. The New York City Taxi and Limousine Commission (TLC) has implemented a pilot program allowing licensed E-hail providers to offer upfront pricing in all participating yellow and green taxicabs.
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